Support

We read every email and usually reply within a day or two.

My alarm didn't ring

Clockoo needs permission to schedule alarms. Open the Settings app, find Clockoo, and make sure alarms are allowed. Also check that your ringer volume is turned up.

Cancel or change my subscription

Subscriptions are handled by Apple. Open the Settings app, tap your name, then tap Subscriptions and choose Clockoo. To avoid being charged, cancel a free trial at least 24 hours before it ends.

I paid but the app still asks me to subscribe

In Clockoo, open Settings and tap Restore Purchases. Make sure you are signed in with the same Apple Account you paid with.

Refunds

Apple handles refunds. You can ask for one at reportaproblem.apple.com.

Your data

Clockoo has no account and your alarms never leave your phone. Read the privacy policy and the terms of use.